Partial refunds are available on orders that have begun processing but have not gone to press. A refund will be given for the portion of work that has not yet been completed. A $15 processing fee will be charged in such cases. For orders already on the press, no refunds will be given. To cancel an order, call us at 1 (888) 283-4471. You will need to provide your order number, which can be found in the subject line of the email that you received after placing your order.